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Archive for July, 2009

"It’s on Sale" The mobile opportunity – people are buying now

July 31, 2009 Mobile Leave a comment

Retail Mobile Coupons are a idea who’s time has come. Borders Books UK had a 69% opt-in rate for mobile coupons, among existing e-mail club members! This was with no in-store promotion. Why, because they are easy to use. No need to print them, they are with you when you need them, they are green and they are linked to a loyalty card, so you can leave that home as well. I am not sure about you but it is not very often I would print out an e-mailed coupon fold it up and put it in my wallet. Mobile just makes more sense as a consumer and as a marketer.

With the advent of digital signage in is also easy to opt people into your club just by texting, in store, no plastic, no paper, no mailings. Need more convincing read this article for Mobile Marketing Profits.

Loyalty Link plus

“Is it on sale?” The mobile opportunity – people are buying now from Mobile Marketing Profits

In today’s market, consumers are thinking twice before they buy almost anything.  “How much do I need it?” “Do I need it all, or do I just want it?” “It is on sale?” Questions people ask when they’re uncertain about their own economic futures.

This “Is it on sale?” thinking presents an ideal opportunity for mobile marketing to worried consumers.  For example, if a consumer has a genuine need and desire for a purchase more complex or higher value than an impulse buy – anything from an upgraded mobile phone to a new car – they may repeatedly pass up that item at full price, or even with some discounting.  Stretching their spending dollars by waiting for a better deal is a safer move in a tight economy.

But what if that same consumer were to receive a coupon on their mobile phone while they were out shopping? Not a printed coupon sitting at home with the unopened mail, or an email coupon waiting in a distant inbox to be printed out and stuck in a purse or a pocket.  Rather, a targeted offer made to the right consumer at the right time, in the right place.

This sort of precision targeting has been the promise of mobile marketing for many years, but few companies have yet to fully leverage such a strategy today.  Confusing opt-in/op-out rules for commercial SMS messages, platform compatibility issues with sending MMS coupons to different families of smartphones, divergent carrier support for standards and commercial traffic – all of these factors and more have served to discourage corporate involvement in robust mobile couponing.

Yet there are best practices and design solutions which can work with all of these impediments to transform them into success factors.  An inbound mobile marketing campaign driven by point-of-sale signage and advertising placements combines the consumer opt-in process with the marketing contact.  Use of well crafted standard SMS messages (text-only) sidesteps MMS and barcode compatibility issues to reach all SMS-capable phones.  Even minimal integration between the messaging gateway provider and your own retail management systems can provide end-to-end accountability and realtime program ROI.

You as a mobile marketer need to keep the following things in mind when pursuing this kind of program:

  1. How will the consumer become aware of your campaign?
  2. How will you obtain their permission to interact?
  3. How will the offer be redeemed at the point of sale?

By offering consumers mobile coupons, businesses can create stronger customer relationships while giving consumers what they want, resulting in increased satisfaction, and increased profitability.

“Is it on sale?” The mobile opportunity – people are buying now from Mobile Marketing Profits

Want to learn more about Mobile Coupons Contact ApolloBravo and ask about our Loyalty Link Program with integrated digital signage.

Mobile Messaging Protects Consumers

July 29, 2009 Mobile Leave a comment

One of the reasons SMS Text message volume is surpassing call volume is due to the immediacy of delivery. If there is fraudulent activity on your credit card or bank account would you rather have your bank leave a voice mail on your home machine or get a text alert.

smartphones mobile web

Via Mobile Marketing Profits

If the worst does happen and someone steals your credit card account information to go on a buying spree, the consumer protection department of your credit card issuer will attempt to contact you, most commonly through voice, as that is the default for most consumers, especially older consumers. Email is also frequently used.

However, both voice and email introduce delays into a process where timely outreach is critical. If the number of record is a home landline, the message may not be picked up until well into the evening. Even if a business line or cell phone is being contacted, people often defer calls from unknown numbers to a more convenient time. Meanwhile, the fraudulent transaction which triggered the alert process may still go through. Even if it is declined, the identity thieves are free to try again. Conversely, if the transaction is legitimate and the account holder is unavailable to confirm it, the desired purchase may be stalled or declined.
This opens an opportunity for mobile messaging to become a value-add to consumers experiencing account fraud. SMS delivered to the handset is not just a fun way for friends to stay in touch — in cases like identity theft alerts it provides a valuable business benefit.

Many users who have adopted SMS as an ordinary communications channel will typically check their messaging as soon as possible – at a stoplight, on a meeting break, walking down a hallway – even in situations where they may not be willing or able to take a voice call.

The consumer whose account information is suspected to have been stolen can receive a text message to contact a fraud hotline immediately. Valuable time is saved in a fraud management process where minutes can count – minutes that can prevent further damage to the consumer’s credit.

Opt-In Strategies

The sticking point with commercial SMS messages in the U.S. is getting consumers to opt-in to receive such messages in the first place. A multichannel media strategy for garnering opt-ins can provide big payoffs for both lenders and consumers. Examples include SMS opt-in opportunities at the end of agented or automated voice calls, point-of-sale messaging at branch banks or lending offices, Web-based check-box options within the customer’s account profile, statement messaging or inserts and print advertising campaigns.

When consumers are given the opportunity to opt-in for fraud alerts via SMS, businesses can create stronger customer relationships through protecting everyone in the transaction chain – consumer, merchant, processor, and lender – while improving profitability through a more efficient fraud management process. A simple mobile messaging campaign, delivered in these difficult times, reaps dividends for everyone involved.

via Mobile Messaging Opportunities to Protect Customers in Today’s Economy | MobileMarketingProfits.com | Build Your Business with Mobile Marketing.

Contact ApolloBravo about our mobile alert platforms. Over 95% of text messages are read by customers.

2 Cow Economics

July 16, 2009 Mobile Leave a comment

Gets funnier as it goes on – Guaranteed laugh for at least 5 secs..

> > Economics made easy

> >

> > TRADITIONAL CAPITALISM

> > You have two cows.

> > You sell one and buy a bull.

> > Your herd multiplies, and the economy grows.

> > You sell them and retire on the income.

> >

> > ENRON VENTURE CAPITALISM

> > You have two cows. You sell three of them to your publicly listed

> > company, using letters of credit opened by your brother-in-law at

> > the bank, then execute a debt/equity swap with an associated general

> > offer so that you get all four cows back, with a tax exemption for

> > five cows. The milk rights of the six cows are transferred via an

> > intermediary to a Cayman Island company secretly owned by the

> > majority shareholder who sells the rights to all seven cows back to

> > your listed company. The annual report says the company owns eight

> > cows, with an option on one more. Sell one cow to buy a new

> > president of the United States, leaving you with nine cows. No

> > balance sheet provided with the release. The public buys your bull.

> >

> > AN AMERICAN CORPORATION

> > You have two cows. You sell one, and force the other to produce the

> > milk of four cows. You are surprised when the cow drops dead.

> >

> > A FRENCH CORPORATION

> > You have two cows. You go on strike because you want three cows.

> >

> > A JAPANESE CORPORATION

> > You have two cows. You redesign them so they are one-tenth the size

> > of an ordinary cow and produce twenty times the milk. You then

> > create clever cow cartoon images called ‘Cowkimon’

> > and market them

> > World-Wide.

> >

> > A GERMAN CORPORATION

> > You have two cows.

> > You reengineer them so they live for 100 years, eat once a month,

> > and milk themselves.

> >

> > A BRITISH CORPORATION

> > You have two cows.

> > Both are mad.

> >

> > AN ITALIAN CORPORATION

> > You have two cows, but you don’t know where they are.

> > You break for lunch.

> >

> > A RUSSIAN CORPORATION

> > You have two cows.

> > You count them and learn you have five cows.

> > You count them again and learn you have 42 cows.

> > You count them again and learn you have 12 cows.

> > You stop counting cows and open another bottle of vodka.

> >

> > A SWISS CORPORATION

> > You have 5000 cows, none of which belong to you.

> > You charge others for storing them.

> >

> > A CHINESE CORPORATION

> > You have two cows.

> > You have 300 people milking them.

> > You claim full employment and high bovine productivity.

> > You have the newsman who reported on the numbers arrested.

> >

> > AN INDIAN CORPORATION

> > You have two cows.

> > You worship them.

Author unknown

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