February 3, 2011
For years we have looked to the UK Europe and Asia as a mobile marketing crystal ball. As trends emerge from markets with more mature mobile consumer habits (and carrier ecosystem) we can get a very good gauge of how consumers will be utilizing mobile in this country. Traditionally the US has been a year or two behind other markets in mobile usage and adoption figures. However the app / smart phone explosion in the US after has sped up the process. So we see similar numbers as presented in this study only about a year away in the US. Is your company ready for the mobile web explosion that’s headed to our shores? Reach out to ApolloBravo for a complementary corporate mobile readiness evaluation. Pay special attention to the nearly 70% of consumers accessing the mobile web via their phones.
From wark.com and IAB
LONDON: Consumers in the UK are adopting an increasingly diverse range of mobile habits, from browsing the web while on the move to using their phone when watching TV.
Industry body the IAB and research firm Connect Insight asked 500 people who regularly utilise applications and the internet, or download content, via handsets to keep a “media diary” for a week. These data were supplemented by six digital focus groups to gain a rounded picture regarding the daily role of wireless devices.
On average, individuals engaged with their mobile 18 times each day, going online most frequently among the pastimes assessed.
Indeed, 66% of contributors “couldn’t live without” such gadgets and 58% believed they helped ensure life was more organised.
Elsewhere, 40% of the panel had participated in one of the featured activities having witnessed advertising communications.
Some 69% of respondents accessed web-based content through a mobile browser, as opposed to links, shortcodes, apps and equivalent tools.
A further 27% agreed their phone assumed the status as “first choice” when it came to consuming content at least once a week.
Simultaneous media use is another widespread habit, given that 70% of the sample deployed a mobile at the same time as being exposed to a different medium. This is most commonly the case for TV, as 53% of those polled leveraged mobile media while viewing television broadcasts between 9pm and midnight.
From 6am to 9am, the mobile information of greatest interest concerned finance, weather and travel, a position held by entertainment, shopping and maps in the 3pm to 6pm slot. Entertainment, music, sport and games then took over, as people sought to relax after work.
“The implications of this consumer behaviour for advertisers are huge,” Alex Kozloff, the IAB’s mobile manager, said.
“Mobile is a hygiene factor that every brand should be thinking about to make sure the customer experience is a positive one.”
Data sourced from IAB; additional content by Warc staff, 3 February 2011 www.warc.com
January 24, 2011
RESTON, VA: US email habits are undergoing a dramatic shift, with more and more people checking their messages on their phones.
Visitors to email websites fell 6% between November 2009 and November 2010, according to comScore.
But use of mobile email climbed 36% over the same period and now covers 78% of the nation’s smartphone population, in what the research firm is calling an “email evolution”.
Around 153 million Americans visited email sites such as hotmail.com and gmail.com during November 2010, spending a collective 43,474 minutes on the site and viewing 38,204 pages.
These totals are 6%, 9% and 15% lower than their equivalents for November 2009.
The drop-off in usage is sharpest among younger demographics, though the number of over-55s actually increased from the previous year.
In all, 70m Americans used their mobiles to access email during the month.
This not only represents a 36% increase in users, but a 40% increase in daily users – suggesting that accessing the services has become routine.
Mark Donovan, comScore senior vice president of mobile, suggested the trend towards mobile is part of the general fragmentation of media use observed over recent years.
“From PCs to mobile devices, whether its email, social media, IM or texting, consumers have many ways to communicate and can do so at any time and in any place,” he said.
“The decline in web-based email is a byproduct of these shifting dynamics and the increasing availability of on-demand communication options.”
Data sourced from comScore; additional content by Warc staff, 24 January 2011 http://goo.gl/4Fvxf
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