January 24, 2011
RESTON, VA: US email habits are undergoing a dramatic shift, with more and more people checking their messages on their phones.
Visitors to email websites fell 6% between November 2009 and November 2010, according to comScore.
But use of mobile email climbed 36% over the same period and now covers 78% of the nation’s smartphone population, in what the research firm is calling an “email evolution”.
Around 153 million Americans visited email sites such as hotmail.com and gmail.com during November 2010, spending a collective 43,474 minutes on the site and viewing 38,204 pages.
These totals are 6%, 9% and 15% lower than their equivalents for November 2009.
The drop-off in usage is sharpest among younger demographics, though the number of over-55s actually increased from the previous year.
In all, 70m Americans used their mobiles to access email during the month.
This not only represents a 36% increase in users, but a 40% increase in daily users – suggesting that accessing the services has become routine.
Mark Donovan, comScore senior vice president of mobile, suggested the trend towards mobile is part of the general fragmentation of media use observed over recent years.
“From PCs to mobile devices, whether its email, social media, IM or texting, consumers have many ways to communicate and can do so at any time and in any place,” he said.
“The decline in web-based email is a byproduct of these shifting dynamics and the increasing availability of on-demand communication options.”
Data sourced from comScore; additional content by Warc staff, 24 January 2011 http://goo.gl/4Fvxf
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February 11, 2009
NEW YORK Advertising on mobile phones is becoming an increasingly mainstream phenomenon, to judge by a Limbo-GfK Technology Mobile Advertising Report released today. (Limbo is a mobile social network whose free services to members are supported by the revenue from mobile ads.)
Thirty-three percent of Americans with mobile phones said they recalled seeing mobile advertising during the fourth quarter of 2008. Among those with iPhones, the figure was even higher, at 41 percent. “The vast majority of these ads were seen in SMS text messages,” the report notes.
What do people do when they receive mobile advertising? One-third of those who recalled getting such ads said they “responded in some way,” with the most common form of response being to call a toll-free number included in the message: “16 percent of ad-aware consumers recall doing this.” Women were almost twice as likely as men to say they responded in some way to a mobile ad they’d received. In a breakdown by age, 18-24-year-olds were the most likely to report having done so. Perhaps most encouraging for advertisers, says the report, “is the fact that one in seven people also reported that they had bought a product or visited a store as a result of seeing a mobile advertisement.”
Among other tidbits from the report: “More than 162 million consumers used text messaging in the fourth quarter of 2008,” up 16 percent from fourth-quarter 2007. Ten percent of Americans with mobile phones used location-based services in last year’s fourth quarter, with the figure rising to 22 percent among 25-34-year-olds.
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